Enso Connect Launches AI Unified Inbox

How many tabs are you jumping between to answer guests today?

Communication is one of the main criteria hospitality operators are ranked on by OTAs and in guest reviews. So you need to be quick and helpful when answering questions, handling requests, or dealing with situations.

This is why you need to:

one - unify all messaging in one place, two - automate the repeatable ones and use AI to weed out situations that have clear policies and playbooks.

What's left gets escalated to your team, who have the human judgement to handle any situation in a hospitable way.

That's why we built the AI Unified Inbox: Airbnb, VRBO, Booking, SMS, email, and WhatsApp in one place, whether you run one listing or a multi-brand portfolio. Add multiple emails and phone numbers, and define different levels of access for different team members - go as customized as you need or keep it simple.

Reply on VRBO, then switch to text mid-conversation. See exactly where each guest is in their journey - details, payments, ID, agreements, check-in. Let AI handle the conversations that don't need you.

Watch how it works in the video and talk to us to see how it can work with your portfolio.

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