Enso Connect
About Enso Connect
Enso Connect empowers property managers to unlock new revenue streams effortlessly. Seamlessly integrating with Hostaway, Enso Connect automates and personalizes every step of the guest journey—from booking to checkout to rebooking.
What sets them apart
Combines an AI-driven unified messaging platform with guest-facing web apps and smart-lock integrations to automate communications, access and monetization for short-term rental operators.
Key Capabilities
AI-powered unified inbox consolidating messages from OTAs, email, SMS and WhatsApp
AutoPilot AI for automated guest messaging and templating (automates ~60% of communications)
Boarding Pass — configurable web-based guest app for check-in, guidebooks, Apple Wallet passes, and upsells
Smart lock integrations and 100% remote access management across many lock vendors
Guest verification and screening integrations to reduce fraud/chargebacks
Upsells, custom fees and revenue-driving guest offers with in‑flow purchase handling
Hospitality CRM with workflows, tagging, multi-brand management and reporting dashboards
Webhooks and curated integrations with major PMS, accounting and screening providers
Guest sentiment analysis and AI-driven personalization for communication and upsell suggestions
Integrations
Property Management Systems
HostawayGuestySmilyLodgifyBeds24
Company Information
Founded
2019
Headquarters
Toronto, Ontario, Canada
Company Size
11-50
Total Funding
$1.6M
Website
ensoconnect.comEnso Connect Pricing
Pricing information not available
Visit website for pricingWhat Users Say
Overall sentiment across review platforms is positive: users praise Enso Connect for its AI-driven unified inbox, strong automation that reduces manual messaging (~60%), effective upsell capabilities (Boarding Pass), and responsive customer support. Common concerns center on onboarding complexity, occasional minor bugs or repeated messaging, pricing transparency (notably SMS and upsell fees), and several Trustpilot complaints about billing/cancellation handling. The product is best suited for professional short-term/vacation rental operators and property managers (recommended for teams managing 10+ listings) looking to scale guest communication and monetize interactions.
Need Help Choosing?
Book a free call to discuss if Enso Connect fits your needs.