Upsells are live in Guestway!
Upsells are live in Guestway!
In this walkthrough Ruben Verplancke shows how it works:
→ Price by time window, not one flat fee. A noon arrival and a 9am arrival cost your housekeeping team very different amounts, so they shouldn't cost the guest the same.
→ Approve or decline in your inbox. If a request isn't possible, decline it and the guest gets refunded automatically.
→ Late checkout stays available during the stay. The guest who said no on Tuesday often wants it at 9am on Saturday.
→ Charges sync back to your PMS with the right VAT applied.
If your team is already saying yes to early arrivals over WhatsApp without charging for it, that revenue is already sitting in your guest journey.
See it set up on your own properties via the link in the comments! 👇
Operators can capture incremental revenue from early/late arrivals without manual invoicing or back-and-forth communication in WhatsApp.
Digested by the STR Tech Report Tech Drops desk. Every drop is dated and sourced.
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