Guestway
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Starting at 10€/month per unit
Free trial available
API available
Mobile app
About Guestway
Guestway is an all-in-one B2B SaaS platform for short-term rental and hospitality operators that unifies AI-powered guest communications, IoT smart-device control, and back-of-house operations in a single dashboard. From a Unified AI Inbox that consolidates messages from Airbnb, Booking.com, Vrbo, WhatsApp, SMS, and direct bookings, to a Guest Portal for contactless check-in, ID-verification, smart lock access, and in-stay upsells — Guestway replaces multiple point solutions with one streamlined workspace. Built for scale from 1 to 20,000 properties, early adopters report up to 20 hours saved per week, 70% of messages handled automatically, and 95% contact-free check-ins. Available on iOS and Android.
What sets them apart
Unlike point solutions that only handle one area of operations, Guestway unifies AI guest messaging, smart lock & thermostat control, cleaning management, multi-calendar, and a branded guest portal in one platform. The Guest Portal gives guests self-serve access to lock codes, Wi-Fi, upsells, smart device control, and two-way multilingual chat — all without extra apps.
Key Capabilities
Unified AI Inbox consolidating messages from OTAs
Automated personalized messaging workflows and AI responses
Access management including smart lock PIN management and two-factor authentication
Cleaning management and task scheduling with real-time team coordination
Review Center for centralized guest feedback and review management
Business intelligence analytics and performance dashboards
Planned AI Operations Center and further automations
Guest Portal with contactless check-in
access codes
Wi-Fi
upsells
and smart device control
Multi-calendar view consolidating listings
reservations
and cleaning schedules
WhatsApp and SMS messaging integration for guest communication
Smart thermostat control (Google Nest
Honeywell
Zenni) via guest portal and host dashboard
Auto-translation for multilingual guest communication
Integrations
OTAs
AirbnbBooking.comVrboExpedia
Property Management Systems
GuestyHostawaySmoobuApaleoMewsBeds24LodgifyOthers
Other Integrations
Google NestHoneywellZenni
Smart Locks & Access
SaltoNukiYaleBrivoProDataKeyOthers
Communications
WhatsAppTwilio
Company Information
Guestway Pricing
Flexible Pricing
Priced per property unit per month. Scales with portfolio size — custom pricing available for operators with larger portfolios. Free demo available. Book at guestway.io.
Guestway
Average
Starting at10€/month per unit
Free trial available
What Users Say
Public feedback for Guestway is overall positive: users praise the platform's AI-powered messaging (Unified AI Inbox), cleaning-management features, and integrations with major PMS/IoT providers for clear time savings and fewer front-desk calls. Key strengths are automation (high % of messages handled), improved operations coordination (especially cleaning), and a user-friendly mobile app; common concerns are limited third‑party review coverage on sites like G2/Capterra, occasional minor app issues/bugs, and requests for more advanced customization and reporting. The available reviews are mostly from app stores and company testimonials rather than major B2B review platforms, so sentiment is positive but based on a smaller set of sources.
Need Help Choosing?
Book a free call to discuss if Guestway fits your needs.
Frequently Asked Questions
What is Guestway?
Guestway is an all-in-one B2B SaaS platform for short-term rental and hospitality operators that unifies AI-powered guest communications, IoT smart-device control, and back-of-house operations in a single dashboard. From a Unified AI Inbox that consolidates messages from Airbnb, Booking.com, Vrbo, WhatsApp, SMS, and direct bookings, to a Guest Portal for contactless check-in, ID-verification, smart lock access, and in-stay upsells — Guestway replaces multiple point solutions with one streamlined workspace. Built for scale from 1 to 20,000 properties, early adopters report up to 20 hours saved per week, 70% of messages handled automatically, and 95% contact-free check-ins. Available on iOS and Android.
How much does Guestway cost?
Priced per property unit per month. Scales with portfolio size — custom pricing available for operators with larger portfolios. Free demo available. Book at guestway.io.
What features does Guestway offer?
Guestway key features include: Unified AI Inbox consolidating messages from OTAs, Automated personalized messaging workflows and AI responses, Access management including smart lock PIN management and two-factor authentication, Cleaning management and task scheduling with real-time team coordination, Review Center for centralized guest feedback and review management.
Does Guestway have an API?
Yes, Guestway offers an API for integrations.
Does Guestway have a mobile app?
Guestway mobile app availability: Both.