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Guestwaytool · Leadership September 9, 2026

Meet our new joiners

Three new people. Three important pieces of the puzzle.

Over the past month, we’ve welcomed Volodymyr Yerofyeyev Galbiati, Isaura De Baets and Lenny Tahon, to Guestway, strengthening the teams responsible for how we grow, support our customers, and tell our story.

Volodymyr Yerofyeyev Galbiati, our Head of Customer Operations. Making sure that going live is just the beginning, and that customers actually get value from Guestway long after onboarding.

Isaura De Baets, our Head of Marketing. Bringing a fresh perspective to how we position Guestway, and build the brand.

Lenny Tahon, our new Account Executive. Getting closer to the people we build for, understanding their operational challenges, and helping them see where Guestway fits.

These hires are part of a deliberate next step for Guestway.

As more property managers and hospitality teams rely on Guestway to run their operations, we need to grow the team behind the platform too.

Welcome to the team, Volo, Isaura and Lenny.

We're very happy to have you with us.

Why it matters for operators

New leadership in customer operations and marketing suggests a focus on post-onboarding value and clearer brand positioning for operators.

Digested by the STR Tech Report Tech Drops desk. Every drop is dated and sourced.

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