Guestway Launches the AI Center

“How can we let AI answer the repetitive guest messages, but keep our team in control of the important ones?”

Many of our clients asked us this, so we built the AI Center. In this video, Ruben Verplancke  shows you exactly how it works.

It only knows what you give it. Your guidebooks and saved replies are already in there. If it doesn’t know the answer, it doesn’t make one up. It leaves the message for your team.

It learns from your team. When your team answers a guest differently than the AI would, Guestway suggests saving that answer. Your team stays the source of truth.

Test before any guest sees it. Ask the questions your guests ask, and see exactly what it would answer and why.

You set the limits. Wi-Fi, parking, check-in times? Fine. Complaints or cancellations? Those stay with your team. If a message touches anything you didn’t allow, your team gets it. Start in testing mode, so every reply waits as a draft until you’re happy.

👉 Book a demo, and we’ll show you how it works for your properties: https://lnkd.in/einCjEyS