ConduitWhatsApp calls follow your call groups
Inbound WhatsApp calls are now integrated into Conduit's call routing system, following the same rules and voicemail settings as standard phone lines.
Why it matters for operators
Ensures that guest calls via WhatsApp are handled by the correct team members and never missed, maintaining consistent communication standards.
Inbound WhatsApp calls now route through your call groups, ringing the right people and rolling to voicemail on the same rules as your phone lines.
Digested by the STR Tech Report Tech Drops desk. Every drop is dated and sourced.