Copilot and Autopilot dashboards in Insights
Conduit introduced new Copilot and Autopilot dashboards under Insights to track AI draft actions, edits, dismissals, and automatic sends.
Why it matters for operators
Operators can now monitor and audit exactly how their AI assistant is handling guest communications and what gets escalated to human staff.
The new Copilot dashboard shows what happened to every AI draft — sent as is, lightly edited, rewritten, dismissed, or replied to manually — with breakdowns by day, teammate, and channel, plus a review table with word-level diffs.
Digested by the STR Tech Report Tech Drops desk. Every drop is dated and sourced.
Conduit