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Breezewaytool · Feature drop September 29, 2026

Concierge, our AI guest messaging agent, now handles upsells

Your guests ask for more than the wifi password.

Early check-in. Late checkout. A clean on night five of a long booking.

Concierge, our AI guest messaging agent, now handles upsells. It checks your rules, then replies with the price and a purchase link. Approve it, and your team gets the task.

Live today: https://hubs.ly/Q04yBDQ50

Why it matters for operators

Operators can automate early check-in, late checkout, and mid-stay clean upsells directly through their AI messaging agent.

Digested by the STR Tech Report Tech Drops desk. Every drop is dated and sourced.

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