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Breezewaytool · Feature drop September 29, 2026

Concierge Upsells: The AI that turns a guest's request into an offer

Breezeway introduced Concierge Upsells, allowing its AI guest messaging agent to automatically offer paid early check-ins, late checkouts, and mid-stay cleans based on predefined rules.

Why it matters for operators

Operators can automatically generate incremental revenue from early check-ins, late checkouts, and mid-stay cleans without manual staff intervention.

Concierge Upsells lets Breezeway's AI guest messaging agent offer early check-in, late checkout, and mid-stay cleans in the same reply, within your rules.

Digested by the STR Tech Report Tech Drops desk. Every drop is dated and sourced.

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