BreezewayReservation-tied Guesty conversations now sync into Breezeway Messaging in real time
Water's coming through the ceiling and the guest writes in on Booking.com
That thread lives in Guesty. The work lives in Breezeway. Someone on your team is holding both together by hand.
Reservation-tied Guesty conversations now sync into Breezeway Messaging in real time — Booking.com, VRBO, email. Reply once and it goes back out on the channel the guest used.
Because the thread lands on the property record, the reply and the job are the same thing. Answer the guest, raise the task with your tech's name on it, let the guest know when it's closed.
Concierge, our AI guest messaging agent, works that whole inbox now, too.
See how it works → https://hubs.la/Q04y7rWB0
Operators can manage guest communications from Booking.com, VRBO, and email directly within Breezeway, syncing replies and tasks automatically with Guesty.
Digested by the STR Tech Report Tech Drops desk. Every drop is dated and sourced.