About GoKi
**The problem it solves** Hotels and serviced apartments lose time at front desks for key handover and queue management, while guests want a fully digital arrival path on their own phone. **What GoKi does** Goki is a smart access platform built for hotels, serviced apartments, and short-term rental operators. Its core product enables keyless mobile check-in: guests receive a digital key on their smartphone that works without staff interaction, removing the need for physical key handover or front desk queuing. **How it works** Supported lock models cover a wide range of commercial door hardware bridged through the Goki hub. The platform provides time-bounded guest and staff access codes, real-time door state visibility, access logs, and the ability to revoke or modify credentials remotely. It also supports online guest registration, ID verification capture, and arrival workflow automation, giving operators a fully digital guest journey from booking confirmation through check-in. Integrates with major PMS platforms. **Who it's for** Boutique hotels and aparthotel operations where self-check-in improves operational efficiency and guest satisfaction simultaneously.
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Frequently Asked Questions
What is GoKi?
**The problem it solves** Hotels and serviced apartments lose time at front desks for key handover and queue management, while guests want a fully digital arrival path on their own phone. **What GoKi does** Goki is a smart access platform built for hotels, serviced apartments, and short-term rental operators. Its core product enables keyless mobile check-in: guests receive a digital key on their smartphone that works without staff interaction, removing the need for physical key handover or front desk queuing. **How it works** Supported lock models cover a wide range of commercial door hardware bridged through the Goki hub. The platform provides time-bounded guest and staff access codes, real-time door state visibility, access logs, and the ability to revoke or modify credentials remotely. It also supports online guest registration, ID verification capture, and arrival workflow automation, giving operators a fully digital guest journey from booking confirmation through check-in. Integrates with major PMS platforms. **Who it's for** Boutique hotels and aparthotel operations where self-check-in improves operational efficiency and guest satisfaction simultaneously.