Virtual Resort Manager
About Virtual Resort Manager
**The problem it solves** Vacation rental management companies handling reservations, owner accounting, housekeeping, maintenance, and OTA distribution across dozens or hundreds of units typically need several disconnected vendors to cover every function, creating double-entry, reconciliation errors, and support complexity. **What Virtual Resort Manager does** Virtual Resort Manager (VRM) is a US-based all-in-one vacation rental property management software and marketing-services provider, headquartered in Knoxville, Tennessee. It targets professional management companies of any size, with particular depth in US beach, mountain, and resort markets. **How it works** The PMS is the core: an integrated system covering reservations and front-desk operations, flexible dynamic rate structures, automated trust accounting with nightly fund distribution, a CRM suite (Welcome Home) for email and SMS guest communication through a no-app guest extranet, housekeeping scheduling and readiness tracking, a work-order system with a vendor portal, guest, owner, and travel-agent extranets for self-service, and a lead tracker for inquiry-to-conversion management. Channel distribution runs through the Vacation Bridge, syncing properties to Vrbo, Airbnb, TripAdvisor, and Inntopia, among others. Smart home integrations, revenue management partners (PriceLabs, RevMax), and BI reporting extend the platform, and a dedicated team handles data migration and training. VRM also offers optional digital marketing services including SEO, social media, blogging, and email campaigns. **Who it's for** Professional vacation rental management companies in the US running resort, beach, or mountain portfolios of any scale, best suited to mid-to-large operators needing integrated trust accounting and multi-owner management alongside channel distribution.
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Frequently Asked Questions
What is Virtual Resort Manager?
**The problem it solves** Vacation rental management companies handling reservations, owner accounting, housekeeping, maintenance, and OTA distribution across dozens or hundreds of units typically need several disconnected vendors to cover every function, creating double-entry, reconciliation errors, and support complexity. **What Virtual Resort Manager does** Virtual Resort Manager (VRM) is a US-based all-in-one vacation rental property management software and marketing-services provider, headquartered in Knoxville, Tennessee. It targets professional management companies of any size, with particular depth in US beach, mountain, and resort markets. **How it works** The PMS is the core: an integrated system covering reservations and front-desk operations, flexible dynamic rate structures, automated trust accounting with nightly fund distribution, a CRM suite (Welcome Home) for email and SMS guest communication through a no-app guest extranet, housekeeping scheduling and readiness tracking, a work-order system with a vendor portal, guest, owner, and travel-agent extranets for self-service, and a lead tracker for inquiry-to-conversion management. Channel distribution runs through the Vacation Bridge, syncing properties to Vrbo, Airbnb, TripAdvisor, and Inntopia, among others. Smart home integrations, revenue management partners (PriceLabs, RevMax), and BI reporting extend the platform, and a dedicated team handles data migration and training. VRM also offers optional digital marketing services including SEO, social media, blogging, and email campaigns. **Who it's for** Professional vacation rental management companies in the US running resort, beach, or mountain portfolios of any scale, best suited to mid-to-large operators needing integrated trust accounting and multi-owner management alongside channel distribution.