ThinkReservations
About ThinkReservations
**The problem it solves** Independent inns, B&Bs, and boutique lodging businesses need reservation management, a booking engine, a public-facing website, and guest communication in one place. Managing these as separate tools creates duplicated effort and inconsistent guest experiences. **What ThinkReservations does** ThinkReservations is a cloud PMS for independent hotels, inns, and B&Bs that combines reservation management, channel distribution, website builder, booking engine, guest messaging, and smart lock automation in a single platform. **How it works** A centralised multi-property reservation calendar handles the full booking lifecycle with automated confirmation, pre-arrival, and departure messaging via configurable templates. The channel manager connects bi-directionally to Airbnb, Vrbo, Booking.com, and Expedia with iCal as a fallback. ThinkWeb provides website templates and a real-time availability booking engine. Smart lock integration auto-generates and updates unique PIN codes per reservation without manual entry. An Upsell Portal lets guests book pre-arrival add-ons via web, text, or email. Digital check-in with a secure pre-arrival link, payment processing with automated tax and fee calculation, and role-based multi-user permissions round out the platform. **Who it's for** Independently owned inns, boutique hotels, B&Bs, and vacation rental properties in the US market that want a single platform integrating PMS, direct booking, guest communications, and smart lock management.
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Frequently Asked Questions
What is ThinkReservations?
**The problem it solves** Independent inns, B&Bs, and boutique lodging businesses need reservation management, a booking engine, a public-facing website, and guest communication in one place. Managing these as separate tools creates duplicated effort and inconsistent guest experiences. **What ThinkReservations does** ThinkReservations is a cloud PMS for independent hotels, inns, and B&Bs that combines reservation management, channel distribution, website builder, booking engine, guest messaging, and smart lock automation in a single platform. **How it works** A centralised multi-property reservation calendar handles the full booking lifecycle with automated confirmation, pre-arrival, and departure messaging via configurable templates. The channel manager connects bi-directionally to Airbnb, Vrbo, Booking.com, and Expedia with iCal as a fallback. ThinkWeb provides website templates and a real-time availability booking engine. Smart lock integration auto-generates and updates unique PIN codes per reservation without manual entry. An Upsell Portal lets guests book pre-arrival add-ons via web, text, or email. Digital check-in with a secure pre-arrival link, payment processing with automated tax and fee calculation, and role-based multi-user permissions round out the platform. **Who it's for** Independently owned inns, boutique hotels, B&Bs, and vacation rental properties in the US market that want a single platform integrating PMS, direct booking, guest communications, and smart lock management.