StaynTouch
About StaynTouch
**The problem it solves** Traditional hotel PMS systems are desktop-bound, hardware-dependent, and slow to train on, tethering front-desk staff to a fixed terminal and slowing check-in at the cost of guest interaction. **What StaynTouch does** StaynTouch is a US-based cloud and mobile-first hotel PMS founded in 2012 and headquartered in Bethesda, Maryland, running natively on tablets to give staff full front-desk, housekeeping, and reservation functionality from any device. It was acquired by MCR Hotels in 2020 and maintains a secondary office in the Netherlands. **How it works** The PMS covers reservations, front desk, housekeeping, group and allotment handling, rate management, financials, and multi-property dashboards through a tablet interface built for fast onboarding. Mobile and kiosk check-in lets guests bypass queues, and room assignment, upgrade upsell, and folio delivery work without a fixed terminal. The Stayntouch 2.0 suite adds a booking engine, channel manager covering Booking.com, Expedia, and Agoda, and a self-service kiosk, with 1,400-plus integrations via open APIs and 24/7 support. **Who it's for** Independent hotels, boutique properties, hotel brands, and management companies seeking a mobile-first cloud PMS that reduces training time, supports contactless guest experiences, and scales across multi-property portfolios.
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Frequently Asked Questions
What is StaynTouch?
**The problem it solves** Traditional hotel PMS systems are desktop-bound, hardware-dependent, and slow to train on, tethering front-desk staff to a fixed terminal and slowing check-in at the cost of guest interaction. **What StaynTouch does** StaynTouch is a US-based cloud and mobile-first hotel PMS founded in 2012 and headquartered in Bethesda, Maryland, running natively on tablets to give staff full front-desk, housekeeping, and reservation functionality from any device. It was acquired by MCR Hotels in 2020 and maintains a secondary office in the Netherlands. **How it works** The PMS covers reservations, front desk, housekeeping, group and allotment handling, rate management, financials, and multi-property dashboards through a tablet interface built for fast onboarding. Mobile and kiosk check-in lets guests bypass queues, and room assignment, upgrade upsell, and folio delivery work without a fixed terminal. The Stayntouch 2.0 suite adds a booking engine, channel manager covering Booking.com, Expedia, and Agoda, and a self-service kiosk, with 1,400-plus integrations via open APIs and 24/7 support. **Who it's for** Independent hotels, boutique properties, hotel brands, and management companies seeking a mobile-first cloud PMS that reduces training time, supports contactless guest experiences, and scales across multi-property portfolios.