About RMS
**The problem it solves** Running a hotel, campground, holiday park, or serviced apartment across multiple sites means juggling reservations, channel distribution, housekeeping, trust accounting, and guest communications in systems that rarely talk to each other, forcing operators to re-key data and losing visibility at scale. **What RMS does** RMS is a cloud-native property management platform, founded in Australia in 1983 and headquartered in Keilor Park, Victoria, that serves around 7,000 customers across more than 70 countries, including hotels, motels, campgrounds, RV parks, serviced apartments, and multi-property groups. **How it works** The platform combines reservation management, a channel manager, revenue management, front desk operations, housekeeping, maintenance, finance, and an owner and trust accounting module in a single cloud instance, distributing inventory to Airbnb, Booking.com, and other OTAs while RMS Pay handles card processing. Five global offices, headquartered in Keilor Park with locations in Birmingham, San Diego, Sharjah, and Singapore, provide 24-hour support. The platform also includes a guest portal, booking engine, event management, and POS, and pricing is subscription-based with a custom enterprise tier. **Who it's for** Hotel and motel operators wanting an all-in-one system, campground and RV park groups running seasonal multi-site portfolios, and serviced apartment and lettings businesses needing owner trust accounting, from independents through large multi-property operators, with particular depth in the Asia-Pacific, UK, and North American markets.
RMS Pricing
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Frequently Asked Questions
What is RMS?
**The problem it solves** Running a hotel, campground, holiday park, or serviced apartment across multiple sites means juggling reservations, channel distribution, housekeeping, trust accounting, and guest communications in systems that rarely talk to each other, forcing operators to re-key data and losing visibility at scale. **What RMS does** RMS is a cloud-native property management platform, founded in Australia in 1983 and headquartered in Keilor Park, Victoria, that serves around 7,000 customers across more than 70 countries, including hotels, motels, campgrounds, RV parks, serviced apartments, and multi-property groups. **How it works** The platform combines reservation management, a channel manager, revenue management, front desk operations, housekeeping, maintenance, finance, and an owner and trust accounting module in a single cloud instance, distributing inventory to Airbnb, Booking.com, and other OTAs while RMS Pay handles card processing. Five global offices, headquartered in Keilor Park with locations in Birmingham, San Diego, Sharjah, and Singapore, provide 24-hour support. The platform also includes a guest portal, booking engine, event management, and POS, and pricing is subscription-based with a custom enterprise tier. **Who it's for** Hotel and motel operators wanting an all-in-one system, campground and RV park groups running seasonal multi-site portfolios, and serviced apartment and lettings businesses needing owner trust accounting, from independents through large multi-property operators, with particular depth in the Asia-Pacific, UK, and North American markets.