About Mr PRENO
**The problem it solves** Independent accommodation operators want to professionalize direct sales, turning inquiries into personalized quotes and confirmed bookings, without building a full PMS infrastructure. **What Mr Preno does** Mr Preno is a CRM and direct booking sales platform developed by TITANKA! Spa, based in San Marino. It is designed for hotels, B&Bs, agriturismos, and small accommodation facilities to manage direct booking requests, convert inquiries into personalized offers, and maintain long-term guest relationships, with properties across Italy using the platform to reduce OTA dependence. **How it works** Incoming booking requests transform into interactive, visually rich quote mini-sites that guests can review and accept online. Built-in real-time chat enables direct dialogue between property staff and potential guests. The system includes automated booking confirmations, a mobile-accessible booking office calendar, and a conversion analytics module tracking which inquiries become confirmed reservations. A payment module handles deposits and transactions, with connections to major channel managers and external booking engines plus a versioned API for custom integrations. **Who it's for** Independent Italian accommodation operators: hotels, B&Bs, country houses, and agritourismo properties wanting to professionalize direct sales conversion.
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Frequently Asked Questions
What is Mr PRENO?
**The problem it solves** Independent accommodation operators want to professionalize direct sales, turning inquiries into personalized quotes and confirmed bookings, without building a full PMS infrastructure. **What Mr Preno does** Mr Preno is a CRM and direct booking sales platform developed by TITANKA! Spa, based in San Marino. It is designed for hotels, B&Bs, agriturismos, and small accommodation facilities to manage direct booking requests, convert inquiries into personalized offers, and maintain long-term guest relationships, with properties across Italy using the platform to reduce OTA dependence. **How it works** Incoming booking requests transform into interactive, visually rich quote mini-sites that guests can review and accept online. Built-in real-time chat enables direct dialogue between property staff and potential guests. The system includes automated booking confirmations, a mobile-accessible booking office calendar, and a conversion analytics module tracking which inquiries become confirmed reservations. A payment module handles deposits and transactions, with connections to major channel managers and external booking engines plus a versioned API for custom integrations. **Who it's for** Independent Italian accommodation operators: hotels, B&Bs, country houses, and agritourismo properties wanting to professionalize direct sales conversion.