About Hoteza
**The problem it solves** Hotels managing in-room entertainment, Wi-Fi, digital signage, contactless check-in, and guest communication through separate vendor systems face integration overhead, inconsistent guest experiences, and the cost of maintaining multiple contracts and data silos. **What Hoteza does** Hoteza is a Cyprus-based guest experience suite for full-service hotels and hotel chains, covering the full guest journey from pre-arrival through post-stay across in-room, mobile, and public-area touchpoints. Founded in 2013 and ISO 27001 certified, the platform serves more than 1,000 hotels across 60-plus countries, including properties operated by IHG, Accor, Hilton, Radisson, and Kempinski. **How it works** The platform is modular: Hoteza TV delivers personalised in-room IPTV entertainment; Cast streams content from personal devices to hotel screens; a Guest App provides a no-download mobile and web companion; Mobile Check-In and E-Sign handle web-based arrival and digital registration cards; HotPad is an in-room tablet interface; HotSign manages public-area digital signage; an AI Concierge provides 24/7 automated guest support; and a Communication Hub automates pre-arrival, in-stay, and post-stay messaging. All modules connect through 200-plus integrations with PMS, POS, GRMS, and mobile-key systems, including Opera, Mews, Clock, Shiji, and Cloudbeds. Properties deploy individual modules or the full stack. **Who it's for** Full-service hotels, hotel chains, and resorts globally seeking a unified guest-journey platform that spans in-room entertainment, contactless arrival, and automated communication from a single certified vendor.
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Frequently Asked Questions
What is Hoteza?
**The problem it solves** Hotels managing in-room entertainment, Wi-Fi, digital signage, contactless check-in, and guest communication through separate vendor systems face integration overhead, inconsistent guest experiences, and the cost of maintaining multiple contracts and data silos. **What Hoteza does** Hoteza is a Cyprus-based guest experience suite for full-service hotels and hotel chains, covering the full guest journey from pre-arrival through post-stay across in-room, mobile, and public-area touchpoints. Founded in 2013 and ISO 27001 certified, the platform serves more than 1,000 hotels across 60-plus countries, including properties operated by IHG, Accor, Hilton, Radisson, and Kempinski. **How it works** The platform is modular: Hoteza TV delivers personalised in-room IPTV entertainment; Cast streams content from personal devices to hotel screens; a Guest App provides a no-download mobile and web companion; Mobile Check-In and E-Sign handle web-based arrival and digital registration cards; HotPad is an in-room tablet interface; HotSign manages public-area digital signage; an AI Concierge provides 24/7 automated guest support; and a Communication Hub automates pre-arrival, in-stay, and post-stay messaging. All modules connect through 200-plus integrations with PMS, POS, GRMS, and mobile-key systems, including Opera, Mews, Clock, Shiji, and Cloudbeds. Properties deploy individual modules or the full stack. **Who it's for** Full-service hotels, hotel chains, and resorts globally seeking a unified guest-journey platform that spans in-room entertainment, contactless arrival, and automated communication from a single certified vendor.