**The problem it solves** Hotel and serviced-apartment operations teams lose time and make errors when shift handovers, maintenance requests, housekeeping schedules, and complaint tracking are managed by phone, paper lists, or disconnected apps. **What hotelkit does** hotelkit is an Austrian hotel and hospitality operations platform founded in 2012, used by more than 4,000 properties and 180,000 team members across 85-plus countries, including extended-stay and serviced apartment operators. **How it works** The platform covers team collaboration (chats, news feeds, shift handovers, checklists), housekeeping (automated cleaning schedules, room-inspection checklists, PMS sync for real-time room status), facility management (preventive maintenance, asset lifecycle tracking, repair task assignment), and an internal AI assistant answering standard-operating-procedure questions. Integrations include Mews, Oracle Opera, Apaleo, ReviewPro, and Oaky. **Who it's for** Independent hotels, hotel groups and chains, and extended-stay or serviced apartment operators looking to digitize staff communication and property operations, with strong presence in Europe.
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**The problem it solves** Hotel and serviced-apartment operations teams lose time and make errors when shift handovers, maintenance requests, housekeeping schedules, and complaint tracking are managed by phone, paper lists, or disconnected apps. **What hotelkit does** hotelkit is an Austrian hotel and hospitality operations platform founded in 2012, used by more than 4,000 properties and 180,000 team members across 85-plus countries, including extended-stay and serviced apartment operators. **How it works** The platform covers team collaboration (chats, news feeds, shift handovers, checklists), housekeeping (automated cleaning schedules, room-inspection checklists, PMS sync for real-time room status), facility management (preventive maintenance, asset lifecycle tracking, repair task assignment), and an internal AI assistant answering standard-operating-procedure questions. Integrations include Mews, Oracle Opera, Apaleo, ReviewPro, and Oaky. **Who it's for** Independent hotels, hotel groups and chains, and extended-stay or serviced apartment operators looking to digitize staff communication and property operations, with strong presence in Europe.