Booking.com
About Booking.com
One of the largest travel e-commerce companies in the world.
What sets them apart
The largest global accommodation marketplace with ~28–29 million listings, broad partner integrations (APIs and Connectivity Portal), and built‑in payment and host protection features.
Key Capabilities
Large global accommodation marketplace (28–29M+ listings) and international demand
Partner extranet for property owners to manage listings and bookings
Public/partner APIs and Connectivity Portal (Rates & Availability, Reservations, Content, Data Portability, Metasearch/Demand) for integrations
Integrations with PMS and channel managers for real‑time inventory/rate sync
Instant booking confirmations with flexible booking options and multilingual 24/7 customer support
Payment facilitation with daily payouts to partners and payment processing support
Host protections including damage protection insurance coverage (up to $1M)
Mobile apps for travelers and partners (iOS and Android), including Partner Pulse app
Company Information
Booking.com Pricing
Pricing information not available
Visit website for pricingWhat Users Say
User sentiment for Booking.com is mixed: business users generally report positive experiences praising the platform's ease of use, broad inventory, and integrations (e.g., Booking.com for Business), while consumer reviews are frequently negative, emphasizing poor customer-service responsiveness, refund and cancellation difficulties, and occasional billing or booking inaccuracies. Key strengths are its vast global inventory, simple search/booking UX, and integrations for business travel; common concerns are slow or unhelpful support, complex refund/cancellation processes, and fraud/third-party issues.
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Frequently Asked Questions
What is Booking.com?
One of the largest travel e-commerce companies in the world.
What features does Booking.com offer?
Booking.com key features include: Large global accommodation marketplace (28–29M+ listings) and international demand, Partner extranet for property owners to manage listings and bookings, Public/partner APIs and Connectivity Portal (Rates & Availability, Reservations, Content, Data Portability, Metasearch/Demand) for integrations, Integrations with PMS and channel managers for real‑time inventory/rate sync, Instant booking confirmations with flexible booking options and multilingual 24/7 customer support.
Does Booking.com have an API?
Yes, Booking.com offers an API for integrations.
Does Booking.com have a mobile app?
Booking.com mobile app availability: Both.