Virtual Front Desk
About Virtual Front Desk
Virtual Front Desk provides a tablet-based virtual reception platform that lets short-term rental property managers run remote, hotel-style check-ins and concierge interactions via video, SMS and email. Its kiosks (tablets/all-in-one PCs) integrate with Microsoft Teams and Stripe so a single remote receptionist can manage multiple properties, reduce on-site staffing, and handle payments and guest verification.
What sets them apart
A fully digital virtual front desk that converts tablets and kiosks into remote receptionist hubs with deep Microsoft Teams integration, Stripe payment support, and HIPAA/GDPR-focused features.
Key Capabilities
Remote receptionist via video/phone/SMS/email
Customizable visitor sign-in forms with badge printing
Document scanning/upload and digital signature capture
Virtual payments via Stripe POS integration
Deep Microsoft Teams & Microsoft 365 integration for remote handling
Multilingual support and accessibility features (closed captions)
Mobile apps for iOS and Android for remote receptionists
Support for devices: Neat Frame
iPad
Android tablets
kiosks
outdoor stations
Full history reporting and employee directory
Company Information
Founded
2018
Headquarters
Montreal, Canada
Company Size
11-50
Total Funding
Bootstrapped
Website
www.virtualfrontdesk.comVirtual Front Desk Pricing
Pricing information not available
Visit website for pricingWhat Users Say
Overall sentiment for Virtual Front Desk is positive: users consistently praise its ease of use, fast onboarding, reliable video call functionality, and strong customer support. Reviewers highlight cost savings from enabling remote receptionists, good Microsoft Teams integration, and scalability for multi-location deployments. Common concerns are dependency on reliable Wi‑Fi, occasional device/compatibility considerations, and requests for more advanced customization options.
Need Help Choosing?
Book a free call to discuss if Virtual Front Desk fits your needs.
Frequently Asked Questions
What is Virtual Front Desk?
Virtual Front Desk provides a tablet-based virtual reception platform that lets short-term rental property managers run remote, hotel-style check-ins and concierge interactions via video, SMS and email. Its kiosks (tablets/all-in-one PCs) integrate with Microsoft Teams and Stripe so a single remote receptionist can manage multiple properties, reduce on-site staffing, and handle payments and guest verification.
What features does Virtual Front Desk offer?
Virtual Front Desk key features include: Remote receptionist via video/phone/SMS/email, Customizable visitor sign-in forms with badge printing, Document scanning/upload and digital signature capture, Virtual payments via Stripe POS integration, Deep Microsoft Teams & Microsoft 365 integration for remote handling.
Does Virtual Front Desk have an API?
Virtual Front Desk API availability: No.
Does Virtual Front Desk have a mobile app?
Virtual Front Desk mobile app availability: Both.