About Roommatik
**The problem it solves** Hotels and tourist apartments lose front-desk hours and revenue to manual check-in queues, after-hours arrivals with no staff, and paper-based traveler registration forms required by regulators. **What Roommatik does** Roommatik is a Spanish hospitality-automation company founded in 2000 and based in Vigo, Galicia. It designs and supplies self-service check-in kiosks, online check-in software, automated key dispensers, and ancillary hotel-automation devices for hotels, resort apartments, and tourist accommodations across Europe. **How it works** The platform centers on self-service check-in kiosks, indoor and outdoor units that handle the full arrival workflow: identity document scanning, Spanish and European regulatory traveler registration (partes de viajero), card payment, and automated key or access-code delivery. Companion products extend the ecosystem: online pre-check-in via mobile with document upload and payment, automated key dispensers triggered by QR code, Roommatik ECO for presence-detection energy management, PMS-integrated towel dispensers, locker control, a QR-based video-call contact desk, and an identity-verification module. A remote contact-center service supports fully unmanned receptions. All hardware integrates with major PMS platforms including Mews and Opera, plus electronic lock systems. Clients include Meliá Hotels International, Hesperia Hotels, Fergus Group, Portaventura Hotels, and MH Apartments. **Who it's for** Hotels, resort complexes, serviced apartment blocks, and tourist accommodations of any scale in Spain and continental Europe that want to automate check-in, reduce front-desk headcount, and handle after-hours arrivals without staff present.
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Frequently Asked Questions
What is Roommatik?
**The problem it solves** Hotels and tourist apartments lose front-desk hours and revenue to manual check-in queues, after-hours arrivals with no staff, and paper-based traveler registration forms required by regulators. **What Roommatik does** Roommatik is a Spanish hospitality-automation company founded in 2000 and based in Vigo, Galicia. It designs and supplies self-service check-in kiosks, online check-in software, automated key dispensers, and ancillary hotel-automation devices for hotels, resort apartments, and tourist accommodations across Europe. **How it works** The platform centers on self-service check-in kiosks, indoor and outdoor units that handle the full arrival workflow: identity document scanning, Spanish and European regulatory traveler registration (partes de viajero), card payment, and automated key or access-code delivery. Companion products extend the ecosystem: online pre-check-in via mobile with document upload and payment, automated key dispensers triggered by QR code, Roommatik ECO for presence-detection energy management, PMS-integrated towel dispensers, locker control, a QR-based video-call contact desk, and an identity-verification module. A remote contact-center service supports fully unmanned receptions. All hardware integrates with major PMS platforms including Mews and Opera, plus electronic lock systems. Clients include Meliá Hotels International, Hesperia Hotels, Fergus Group, Portaventura Hotels, and MH Apartments. **Who it's for** Hotels, resort complexes, serviced apartment blocks, and tourist accommodations of any scale in Spain and continental Europe that want to automate check-in, reduce front-desk headcount, and handle after-hours arrivals without staff present.