About PassPass
**The problem it solves** Short-term rental concierge businesses juggle fragmented daily operations: coordinating cleaning teams, sending arrival instructions, updating owners and syncing calendars across booking platforms. Separate tools for each task create errors, missed handovers and hours of manual admin. **What PassPass does** PassPass is a modular software suite for short-term rental concierge operators in France. It provides apps for concierge management, cleaner and service-provider dispatch, guest experience, and owner relations, with a built-in channel manager to sync calendars across platforms. **How it works** Concierges subscribe per active property and connect their booking channels such as Airbnb and Booking.com. Cleaning missions are assigned automatically based on checkout times, guests receive step-by-step arrival guidance and a digital welcome book, and owners get a self-service portal for booking summaries and statements. Short-term rental insurance and a white-label digital concierge are available as add-ons. **Who it's for** French short-term rental concierge businesses, from solo operators with a handful of properties to established agencies managing several hundred units.
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Frequently Asked Questions
What is PassPass?
**The problem it solves** Short-term rental concierge businesses juggle fragmented daily operations: coordinating cleaning teams, sending arrival instructions, updating owners and syncing calendars across booking platforms. Separate tools for each task create errors, missed handovers and hours of manual admin. **What PassPass does** PassPass is a modular software suite for short-term rental concierge operators in France. It provides apps for concierge management, cleaner and service-provider dispatch, guest experience, and owner relations, with a built-in channel manager to sync calendars across platforms. **How it works** Concierges subscribe per active property and connect their booking channels such as Airbnb and Booking.com. Cleaning missions are assigned automatically based on checkout times, guests receive step-by-step arrival guidance and a digital welcome book, and owners get a self-service portal for booking summaries and statements. Short-term rental insurance and a white-label digital concierge are available as add-ons. **Who it's for** French short-term rental concierge businesses, from solo operators with a handful of properties to established agencies managing several hundred units.