About Opago
**The problem it solves** Short-term rental managers and serviced apartment operators struggle to scale housekeeping, maintenance, and compliance without building large in-house field teams, and service quality slips as portfolios grow across a city. **What Opago does** Opago is a London-based, tech-enabled operations company that runs short-term rental property operations on a white-label basis for property managers, vacation rental companies, serviced apartment operators, and Airbnb hosts. Spun out of City Relay, it now supports more than 7,000 properties and has completed over 180,000 cleans for its partners. **How it works** Opago delivers outsourced field operations as a managed service rather than software: hotel-standard housekeeping, linen and towel hire, toiletries and welcome packs, maintenance coordination, compliance, block management, onboarding, and personal guest check-ins. An operations team coordinates services from 8am to 8pm, seven days a week, and the platform integrates with the client PMS to trigger and track jobs automatically, giving managers real-time visibility of cleaners and drivers in their units and of completed field checklists. Pricing is bespoke to each portfolio. Opago serves London and Paris. **Who it's for** Short-term rental and vacation rental management companies, serviced apartment operators, short-let property managers, and Airbnb hosts who want to scale operations without hiring internal housekeeping, supervisor, and maintenance staff.
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Frequently Asked Questions
What is Opago?
**The problem it solves** Short-term rental managers and serviced apartment operators struggle to scale housekeeping, maintenance, and compliance without building large in-house field teams, and service quality slips as portfolios grow across a city. **What Opago does** Opago is a London-based, tech-enabled operations company that runs short-term rental property operations on a white-label basis for property managers, vacation rental companies, serviced apartment operators, and Airbnb hosts. Spun out of City Relay, it now supports more than 7,000 properties and has completed over 180,000 cleans for its partners. **How it works** Opago delivers outsourced field operations as a managed service rather than software: hotel-standard housekeeping, linen and towel hire, toiletries and welcome packs, maintenance coordination, compliance, block management, onboarding, and personal guest check-ins. An operations team coordinates services from 8am to 8pm, seven days a week, and the platform integrates with the client PMS to trigger and track jobs automatically, giving managers real-time visibility of cleaners and drivers in their units and of completed field checklists. Pricing is bespoke to each portfolio. Opago serves London and Paris. **Who it's for** Short-term rental and vacation rental management companies, serviced apartment operators, short-let property managers, and Airbnb hosts who want to scale operations without hiring internal housekeeping, supervisor, and maintenance staff.