About Keyninja
From Airbnb cleaning to check-ins, KeyNinja platform helps property managers streamline their hosting needs with automated scheduling, instant reports and customised solutions. Now also offering an AI Voice Concierge.
What sets them apart
Combines automation and API integrations with a managed onsite operational workforce ('Ninjas') to deliver end‑to‑end short‑term rental operations and real‑time reporting.
Key Capabilities
Automated cleaning & turnover scheduling; 24/7 secure key exchange & check-in management with live tracking; Remote property inspections with instant photo reports; Job & maintenance task management with live dashboards; Calendar synchronization with Hostaway PMS; Managed onsite workforce (certified 'Ninjas') for cleaning
linen & consumables supply; Live issue reporting
chat & ticketing for hosts; Mobile apps for onsite staff and host dashboards (iOS & Android)
Company Information
Founded
2017
Headquarters
Melbourne, Victoria, Australia
Company Size
11-50
Total Funding
Unknown (pre-seed in June 2019)
Website
keyninja.ioKeyninja Pricing
Pricing information not available
Visit website for pricingWhat Users Say
Public user feedback for KeyNinja is limited on mainstream SaaS review sites, but ProductReview.com.au shows overwhelmingly negative sentiment (1.0/5 from 4 reviews) citing unreliable service, missed or late cleaners, contractor payment issues, and poor communication. Company materials and partner listings (LinkedIn, Hostaway, Crunchbase) describe a feature-rich platform for automating short‑term rental operations (key exchange, cleaning scheduling, ID verification), but these strengths are not corroborated by independent user reviews and the absence on G2/Capterra/Trustpilot limits confidence. Prospective customers should seek direct references, request service guarantees, or run a trial before committing.
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Book a free call to discuss if Keyninja fits your needs.
Frequently Asked Questions
What is Keyninja?
From Airbnb cleaning to check-ins, KeyNinja platform helps property managers streamline their hosting needs with automated scheduling, instant reports and customised solutions. Now also offering an AI Voice Concierge.
What features does Keyninja offer?
Keyninja key features include: Automated cleaning & turnover scheduling; 24/7 secure key exchange & check-in management with live tracking; Remote property inspections with instant photo reports; Job & maintenance task management with live dashboards; Calendar synchronization with Hostaway PMS; Managed onsite workforce (certified 'Ninjas') for cleaning, linen & consumables supply; Live issue reporting, chat & ticketing for hosts; Mobile apps for onsite staff and host dashboards (iOS & Android).
Does Keyninja have an API?
Yes, Keyninja offers an API for integrations.
Does Keyninja have a mobile app?
Keyninja mobile app availability: Both.