TourDesk
About TourDesk
TourDesk provides white-label tour and activity booking software for hotels, hostels and guesthouses, enabling front-desk staff and guests to book tours quickly via an Agent POS system and a branded Sales Portal. The platform handles payments, modifications and refunds, supports multiple languages, and is designed to increase ancillary revenue and reduce front-desk workload.
What sets them apart
Combines a front-desk POS Agent System with a white-label guest Sales Portal and a public API to let accommodation providers seamlessly upsell tours and activities and capture ancillary revenue.
Key Capabilities
Agent System: front-desk point-of-sale booking for tours and activities
Sales Portal: white-label guest-facing portal for independent bookings
Real-time supplier integrations: live availability & pricing via public API
Booking management: confirmations, modifications, cancellations, and refunds
Multilingual support and localized guest experience
Upselling & ancillary revenue tools for tours, transfers, rentals and restaurants
Supplier accounting & commission/invoicing support
Reporting & dashboards for sales and activity performance
Company Information
TourDesk Pricing
Pricing information not available
Visit website for pricingWhat Users Say
Overall sentiment is positive among hotel and front-desk users: reviewers on Capterra praise TourDesk for ease of use, fast front-desk booking workflows, and clear revenue upside from ancillary sales. Common concerns reported across Trustpilot, Reddit and community forums include relatively high commission rates (reported up to ~25%), occasional customer-service responsiveness issues, and limited logistical support for independent tour providers. The product is best suited for hotels, hostels, and accommodation resellers that want a simple, integrated way to upsell tours at the front desk or offer guest self-booking via a Sales Portal.
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Frequently Asked Questions
What is TourDesk?
TourDesk provides white-label tour and activity booking software for hotels, hostels and guesthouses, enabling front-desk staff and guests to book tours quickly via an Agent POS system and a branded Sales Portal. The platform handles payments, modifications and refunds, supports multiple languages, and is designed to increase ancillary revenue and reduce front-desk workload.
What features does TourDesk offer?
TourDesk key features include: Agent System: front-desk point-of-sale booking for tours and activities, Sales Portal: white-label guest-facing portal for independent bookings, Real-time supplier integrations: live availability & pricing via public API, Booking management: confirmations, modifications, cancellations, and refunds, Multilingual support and localized guest experience.
Does TourDesk have an API?
Yes, TourDesk offers an API for integrations.
Does TourDesk have a mobile app?
TourDesk mobile app availability: None.