Touch Stay
About Touch Stay
Touch Stay digital guidebooks answer guest questions so you don’t have to. Provide all the practical and inspirational details your guests need, from booking confirmation to review. Welcome happier guests whilst reclaiming time in your day.
What sets them apart
Combines AI-driven digital guidebooks, an AI chatbot and deep PMS integrations to automate guest communications and upselling while reducing operational enquiries.
Key Capabilities
AI Guidebook Generator that auto-fills property and local information
AI Chatbot for 24/7 guest Q&A and automated responses
Upsell widget to offer add-ons and experiences within guidebooks
Message Hub with two-way SMS and email communication
Contact collection for guest data capture and marketing
AI Content Assistant for creating and customizing guidebook content
Data dashboard and usage/feedback analytics
PMS integrations (Airbnb
Guesty
Hostaway
OwnerRez
Cloudbeds
etc.)
QR-code & mobile web delivery
Company Information
Founded
2014
Headquarters
Burgess Hill, West Sussex, United Kingdom
Company Size
11-50
Total Funding
$657K
Website
touchstay.com/?ref=mjcwyjeTouch Stay Pricing
Pricing information not available
Visit website for pricingWhat Users Say
Overall sentiment from online reviews is very positive: users consistently praise Touch Stay for its ease of use, strong customer support, and time savings from centrally managed, app-free digital guidebooks. Common strengths called out are rapid onboarding, polished branded guest-facing guides, integrations with PMS/Airbnb, and measurable reductions in guest queries; the main recurring concerns are occasional AI/chatbot reliability issues and a learning curve for some advanced features (tags, parent/child listings). The product is best suited to vacation rental managers, small property management teams and boutique hotels that want polished, easy-to-update guest information without requiring an app.
Need Help Choosing?
Book a free call to discuss if Touch Stay fits your needs.
Frequently Asked Questions
What is Touch Stay?
Touch Stay digital guidebooks answer guest questions so you don’t have to. Provide all the practical and inspirational details your guests need, from booking confirmation to review. Welcome happier guests whilst reclaiming time in your day.
What features does Touch Stay offer?
Touch Stay key features include: AI Guidebook Generator that auto-fills property and local information, AI Chatbot for 24/7 guest Q&A and automated responses, Upsell widget to offer add-ons and experiences within guidebooks, Message Hub with two-way SMS and email communication, Contact collection for guest data capture and marketing.
Does Touch Stay have an API?
Touch Stay API availability: No.
Does Touch Stay have a mobile app?
Touch Stay mobile app availability: None.