Guestflow
About Guestflow
Guestflow is a platform to help short term rental property managers and their teams to deliver a world class experience for guests. Built by experienced property managers to help both hosts and agents to streamline their businesses.
What sets them apart
Designed as an operational hub that complements existing PMS and channel managers, Guestflow focuses on automation, unified communications and a branded guest web app to streamline operations and improve guest experience.
Key Capabilities
- Unified inbox consolidating guest messages across email
SMS and chat channels
- Automated workflows and business-event triggered actions for messaging and tasking
- Advanced task & operations management linked to reservations (cleaning
maintenance
turnovers)
- Branded guest web app for payments
deposits
online check‑in
ID upload and property guides
- Guest ID verification and document upload
- Customizable dashboards and smart lists to track guest journeys and operations
- Integrations with PMS and channel managers (via partner integrations)
webhooks
Zapier and Slack
- Multi-brand support and team collaboration features
- Real-time updates and reservation/guest insights
Company Information
Founded
2016
Headquarters
London, United Kingdom
Company Size
11-50
Total Funding
Unknown
Website
guestflow.ioGuestflow Pricing
Pricing information not available
Visit website for pricingWhat Users Say
Capterra reviews show overwhelmingly positive sentiment for Guestflow: users consistently praise its ease of use, unified inbox, strong customer support, and the platform’s ability to streamline short-term rental operations and team workflows. Common suggestions center on faster feature rollouts and a desire for a few additional integrations (for example, guest call functionality), but there are no widespread negative concerns. The product is best suited for property managers, rental agencies and serviced-accommodation teams seeking an all-in-one operational hub.
Need Help Choosing?
Book a free call to discuss if Guestflow fits your needs.
Frequently Asked Questions
What is Guestflow?
Guestflow is a platform to help short term rental property managers and their teams to deliver a world class experience for guests. Built by experienced property managers to help both hosts and agents to streamline their businesses.
What features does Guestflow offer?
Guestflow key features include: - Unified inbox consolidating guest messages across email, SMS and chat channels, - Automated workflows and business-event triggered actions for messaging and tasking, - Advanced task & operations management linked to reservations (cleaning, maintenance.
Does Guestflow have an API?
Guestflow API availability: No.
Does Guestflow have a mobile app?
Guestflow mobile app availability: None.