HiRUM
About HiRUM
HiRUM is an Australia-based property management system for hotels, resorts, motels and short-term rentals that combines reservations, a two-way channel manager, and trust-accounting to streamline operations and protect owner funds. The platform includes mobile apps and an open API to automate guest communications, housekeeping/maintenance workflows and reporting while connecting properties to major OTAs.
What sets them apart
Combines a full-featured PMS and channel manager with Australian-compliant trust accounting and local support, now integrated into Guesty's hospitality ecosystem.
Key Capabilities
Front-desk reservation management and central PMS
Two-way channel manager with real-time OTA and GDS integrations (Booking.com
Expedia
Airbnb
Agoda
Hotels.com)
Trust accounting compliant with Australian and New Zealand legislation (bank reconciliation
audit trails)
Direct booking engine for website bookings
Mobile apps for front desk
maintenance and inspections (iOS and Android)
Housekeeping and maintenance/task management
Billing
invoicing and payment processing
Reporting
property analytics and revenue insights
Website design
SEO/SEM and marketing services
Owner and guest portals with CRM and automated guest communications
Company Information
Founded
1998
Headquarters
Arundel, Queensland, Australia
Company Size
1-10
Total Funding
Unknown
Website
www.hirum.com.auHiRUM Pricing
Pricing information not available
Visit website for pricingWhat Users Say
Overall sentiment toward HiRUM is strongly positive: users praise its comprehensive feature set (notably trust accounting and channel management), affordability, and highly responsive local customer support. Common strengths cited are ease of use, reliable OTA integrations, and workflow automation that reduces manual tasks; common concerns are occasional performance slowdowns, a dated UI, limited mobile/cloud-native functionality, and requests for more training resources. Reviewers recommend HiRUM primarily for Australian and APAC hospitality operators (hotels, motels, management-rights businesses and vacation rentals) who need a robust, locally supported PMS with strong trust accounting.
Need Help Choosing?
Book a free call to discuss if HiRUM fits your needs.
Frequently Asked Questions
What is HiRUM?
HiRUM is an Australia-based property management system for hotels, resorts, motels and short-term rentals that combines reservations, a two-way channel manager, and trust-accounting to streamline operations and protect owner funds. The platform includes mobile apps and an open API to automate guest communications, housekeeping/maintenance workflows and reporting while connecting properties to major OTAs.
What features does HiRUM offer?
HiRUM key features include: Front-desk reservation management and central PMS, Two-way channel manager with real-time OTA and GDS integrations (Booking.com, Expedia, Airbnb, Agoda.
Does HiRUM have an API?
HiRUM API availability: No.
Does HiRUM have a mobile app?
HiRUM mobile app availability: Both.