Chargeback Gurus
About Chargeback Gurus
Chargeback Gurus provides AI-driven chargeback prevention, dispute representment, and revenue recovery solutions that help short-term rental operators reduce fraudulent chargebacks and recover lost payments. Their platform (with a public RESTful API) integrates with payment processors, gateways and PMS/booking systems to automate alerts, evidence submission, and reporting so property managers can minimize losses and operational overhead.
What sets them apart
Proprietary AI-powered FPRONE™ platform that combines data science and industry expertise to prevent chargebacks and maximize revenue recovery with performance-based pricing.
Key Capabilities
AI-powered chargeback dispute management and representment; Smart Prevention Alerts™ and Order Intelligence for fraud prevention; Predictive analytics and real-time reporting dashboards; Custom dispute strategies and dynamic automated dispute frameworks; Performance-based pricing and revenue recovery consultancy; PCI 4.0 Level 1
SOC 2 Type II
and GDPR compliance; Partner integrations / API access for partners (public API not documented); Friendly-fraud and affiliate-fraud detection and prevention
Company Information
Founded
2014
Headquarters
Plano, Texas, USA
Company Size
201-500
Total Funding
Undisclosed (private equity round Aug 2021 led by Falfurrias Capital Partners)
Website
www.chargebackgurus.comChargeback Gurus Pricing
Pricing information not available
Visit website for pricingWhat Users Say
Publicly available user reviews for Chargeback Gurus are limited and mixed: employee feedback on Glassdoor is generally positive (average ~4.0/5) praising culture, management support, and growth opportunities, while independent customer feedback is sparse and includes at least one strong negative review on the BBB. Key strengths cited across sources and company materials include their AI-driven FPRONE™ platform, strong compliance posture, and effectiveness at recovering revenue; common concerns are limited visible customer reviews on major B2B review sites and isolated customer service/communication issues reported on the BBB.
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Book a free call to discuss if Chargeback Gurus fits your needs.
Frequently Asked Questions
What is Chargeback Gurus?
Chargeback Gurus provides AI-driven chargeback prevention, dispute representment, and revenue recovery solutions that help short-term rental operators reduce fraudulent chargebacks and recover lost payments. Their platform (with a public RESTful API) integrates with payment processors, gateways and PMS/booking systems to automate alerts, evidence submission, and reporting so property managers can minimize losses and operational overhead.
What features does Chargeback Gurus offer?
Chargeback Gurus key features include: AI-powered chargeback dispute management and representment; Smart Prevention Alerts™ and Order Intelligence for fraud prevention; Predictive analytics and real-time reporting dashboards; Custom dispute strategies and dynamic automated dispute frameworks; Performance-based pricing and revenue recovery consultancy; PCI 4.0 Level 1, SOC 2 Type II, and GDPR compliance; Partner integrations / API access for partners (public API not documented); Friendly-fraud and affiliate-fraud detection and prevention.
Does Chargeback Gurus have an API?
Chargeback Gurus API availability: Unknown.
Does Chargeback Gurus have a mobile app?
Chargeback Gurus mobile app availability: Unknown.