Zesty automations
About Zesty automations
**The problem it solves** STR and boutique hotel operators accepting direct bookings or non-marketplace OTA payments face material exposure to chargebacks, where guests dispute valid charges through their bank weeks after a stay. **What Zesty Automations does** Zesty Automations is a chargeback prevention and guest trust platform for short-term rental and boutique hotel operators. It provides automated tools to reduce payment disputes and fraudulent bookings by documenting guest acknowledgement of policies, collecting evidence, and flagging suspicious booking patterns before they result in disputes. **How it works** The platform sends automated guest communication sequences with policy confirmations and collects explicit acknowledgement via checkbox at checkout. 3D Secure payment verification links require additional guest identity steps. Alert systems detect unusual booking patterns that may indicate fraud, and configuration and technical support cover the setup of all workflows. Zesty Automations is priced at $2 per unit per month with a $99 setup fee. The product appears in the Guesty marketplace as an integration partner, making it accessible to Guesty users who want a lightweight fraud and chargeback prevention layer. **Who it's for** Vacation rental property managers, boutique hotel operators, and short-term rental hosts who process direct bookings or OTA bookings outside of marketplace payment protection, particularly operators with direct booking channels where chargeback exposure is highest.
Zesty automations Pricing
Pricing information not available
Visit website for pricingNeed Help Choosing?
Book a free call to discuss if Zesty automations fits your needs.
Frequently Asked Questions
What is Zesty automations?
**The problem it solves** STR and boutique hotel operators accepting direct bookings or non-marketplace OTA payments face material exposure to chargebacks, where guests dispute valid charges through their bank weeks after a stay. **What Zesty Automations does** Zesty Automations is a chargeback prevention and guest trust platform for short-term rental and boutique hotel operators. It provides automated tools to reduce payment disputes and fraudulent bookings by documenting guest acknowledgement of policies, collecting evidence, and flagging suspicious booking patterns before they result in disputes. **How it works** The platform sends automated guest communication sequences with policy confirmations and collects explicit acknowledgement via checkbox at checkout. 3D Secure payment verification links require additional guest identity steps. Alert systems detect unusual booking patterns that may indicate fraud, and configuration and technical support cover the setup of all workflows. Zesty Automations is priced at $2 per unit per month with a $99 setup fee. The product appears in the Guesty marketplace as an integration partner, making it accessible to Guesty users who want a lightweight fraud and chargeback prevention layer. **Who it's for** Vacation rental property managers, boutique hotel operators, and short-term rental hosts who process direct bookings or OTA bookings outside of marketplace payment protection, particularly operators with direct booking channels where chargeback exposure is highest.