Edgar Smart Concierge
About Edgar Smart Concierge
**The problem it solves** Hospitality operators want to give guests mobile access to property info, local recommendations, and bookable services without forcing an app download, and to recapture ancillary revenue lost to front-desk friction. **What Edgar Smart Concierge does** Edgar Smart Concierge is a digital concierge platform for hotels, vacation rentals, restaurants, and open-air hospitality venues. Guests access property info, local recommendations, and service ordering through a web-based app requiring no download. **How it works** The platform delivers an interactive digital guidebook accessible from any mobile browser, so guests can view property details, house rules, local experiences, and operator-curated content in their preferred language. A pre-stay and in-stay upsell engine lets operators offer experiences, services, and activities at appropriate moments. On-map room or accommodation booking directly from the property website lets guests select specific units on an interactive map. Guest messaging tools support property-to-guest communication. Edgar integrates with hotel and vacation rental management systems and is available as a white-label solution customisable to property branding. **Who it's for** Independent hotels, boutique properties, campings, and short-term rental operators, particularly in Italian and French-speaking European markets.
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Frequently Asked Questions
What is Edgar Smart Concierge?
**The problem it solves** Hospitality operators want to give guests mobile access to property info, local recommendations, and bookable services without forcing an app download, and to recapture ancillary revenue lost to front-desk friction. **What Edgar Smart Concierge does** Edgar Smart Concierge is a digital concierge platform for hotels, vacation rentals, restaurants, and open-air hospitality venues. Guests access property info, local recommendations, and service ordering through a web-based app requiring no download. **How it works** The platform delivers an interactive digital guidebook accessible from any mobile browser, so guests can view property details, house rules, local experiences, and operator-curated content in their preferred language. A pre-stay and in-stay upsell engine lets operators offer experiences, services, and activities at appropriate moments. On-map room or accommodation booking directly from the property website lets guests select specific units on an interactive map. Guest messaging tools support property-to-guest communication. Edgar integrates with hotel and vacation rental management systems and is available as a white-label solution customisable to property branding. **Who it's for** Independent hotels, boutique properties, campings, and short-term rental operators, particularly in Italian and French-speaking European markets.