Akia
About Akia
Akia is an AI-powered 2-way communication platform designed to help properties enhance guest engagement and grow reputations. Akia's process automation streamlines operation, increases staff efficiency, and drives more revenue.
What sets them apart
Provides continuously learning, brand-customized AI guest agents plus developer-free branded Mini Apps (mobile web) that deliver personalized guest journeys without requiring native app installs.
Key Capabilities
AI-powered two-way guest messaging and automated chatbots
Branded Mini Apps (mobile web apps requiring no download) for check-in
guides
F&B menus and upsells
Digital/mobile self check-in and guest journey orchestration
Automated pre-arrival marketing and upsells (gap-night extensions
OTA win-back)
Reputation management and review automation
VoIP/telephony integration and unified team inbox (Teamspace)
Payments support and cashless tipping
Public RESTful API (OAuth2) with integrations/webhooks to PMS like Guesty and Hostaway
Reporting and operational analytics
ID verification / agreements and survey automation
Akia Pricing
Pricing information not available
Visit website for pricingWhat Users Say
Overall sentiment for Akia is positive: users praise its AI-driven automation, intuitive interface, and fast, mobile-first guest messaging which reduce manual work and improve guest engagement. Common strengths cited are reliable automation of guest journeys, ease of use, and solid integrations via APIs; common concerns include requests for faster feature rollouts, occasional PMS payment-integration quirks, and intermittent support responsiveness. Akia is best suited for hotels and other hospitality businesses (boutique to enterprise) looking to automate guest communication and streamline operations.
Need Help Choosing?
Book a free call to discuss if Akia fits your needs.
Frequently Asked Questions
What is Akia?
Akia is an AI-powered 2-way communication platform designed to help properties enhance guest engagement and grow reputations. Akia's process automation streamlines operation, increases staff efficiency, and drives more revenue.
What features does Akia offer?
Akia key features include: AI-powered two-way guest messaging and automated chatbots, Branded Mini Apps (mobile web apps requiring no download) for check-in, guides, F&B menus and upsells, Digital/mobile self check-in and guest journey orchestration.
Does Akia have an API?
Yes, Akia offers an API for integrations.
Does Akia have a mobile app?
Akia mobile app availability: None.