Apaleo
About Apaleo
The open, modular, API-first hospitality platform.
What sets them apart
An open API-first PMS built on MACH architecture that enables rapid, flexible integrations, full data ownership and extensibility via an app marketplace.
Key Capabilities
Cloud-native API-first PMS with reservation lifecycle management (availability
bookings
check-in/out)
Rates
inventory and channel/distribution management via open Distribution/ARI APIs
Accounting
invoicing and folio management with Finance APIs
Payment processing and merchant account features (Apaleo Pay) compliant with PCI/PSD2
Guest profile management and deduplication (Profile API)
OAuth 2.0 authentication
webhook event notifications and real-time integrations
Apaleo Store marketplace
SDKs and UI extension points for third-party apps
Automation and workflow support (webhooks
API agents) and UI extensibility for custom workflows
Company Information
Apaleo Pricing
Pricing information not available
Visit website for pricingWhat Users Say
Overall sentiment is strongly positive: users consistently praise Apaleo's open, developer-friendly APIs, modular architecture, fast implementation times, and responsive customer support. Common strengths cited include ease of integration, flexibility for customized guest journeys, and quick deployments; common concerns are limited native CRM and advanced reporting features (users typically rely on third-party apps) and a modest developer learning curve. Apaleo is best suited for mid-to-large, digitally-forward hotel and serviced-apartment groups that can leverage developer resources to build integrations and custom workflows.
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